Vistara ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us www.vistaralights.com
1. Information We Collect
- Personal Information: When you purchase a product, create an account, or contact us, we may collect personal information such as your name, email address, billing and shipping address, phone number, and payment details.
- Non-Personal Information: We may also collect non-personal information about your visit to our Site, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
- To Improve Our Services: We analyze non-personal information to enhance the functionality and user experience of our Site.
- To Send Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email service providers. These third parties are obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date.