Terms and Conditions

Welcome to Vistara Lights and Decor! By accessing or using our website www.vistaralights.com (the "Site") and purchasing our products, you agree to the following terms and conditions (the "Terms"). Please read them carefully.

1. Acceptance of Terms

By using this Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

2. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

3. Products and Services

3.1 Product Descriptions We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, or error-free.

3.2 Pricing Prices are subject to change without notice. We make every effort to ensure the accuracy of our pricing, but errors may occur. If an error is discovered, we will notify you and offer the option to proceed with the corrected price or cancel your order.

4. Order Processing and Payment

4.1 Order Confirmation Once you place an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order, which only occurs when we ship the product.

4.2 Payment We accept various payment methods as indicated on the Site. Payment is processed securely, and we do not store your payment information.

5. Shipping and Delivery

5.1 Shipping We offer shipping to various locations as specified on the Site. Shipping costs and estimated delivery times are calculated during checkout.

5.2 Delivery Delivery times are estimates and may vary based on your location and other factors. We are not responsible for delays caused by third-party carriers.

5.3 Risk of Loss Risk of loss or damage to products passes to you upon delivery to the carrier.

6. Returns and Refunds

6.1 Return Policy We accept returns within 1 days of delivery, provided the items are unused and in their original packaging. To initiate a return, contact our customer service team at  vistaralightsanddecor@gmail.com.

6.2 Refunds Refunds are processed once we receive and inspect the returned item. The refund will be issued to your original payment method, excluding shipping costs.

7. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and graphics, is the property of Vistara Lights and Decor and is protected by intellectual property laws. You may not use any content from the Site without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Vistara Lights and Decor is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of our products. Our total liability shall be limited to the amount paid for the product or service.

9. Indemnification

You agree to indemnify and hold harmless Vistara Lights and Decor, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [INDIA], without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in [INDIA].